Refund Policy
Last Updated: March 16, 2026
Thank you for visiting biofianne.com, operated by BioFianne LLC. We strive to ensure a positive experience for our customers. Please review the following refund policy carefully.
1. General Policy
At this time, biofianne.com primarily provides product information and educational content about our products.
If products are purchased through third-party platforms such as Amazon or other authorized retailers, all purchases, shipping, returns, and refunds will be handled according to the policies of that respective platform.
Please refer to the return and refund policy of the platform where you completed your purchase.
2. Purchases Through Third-Party Platforms
If you purchase our products through a third-party marketplace, including but not limited to Amazon, refunds and returns must be requested directly through that platform.
Each marketplace has its own policies regarding:
- Return eligibility
- Refund timelines
- Product condition requirements
- Shipping responsibilities
BioFianne LLC does not control or manage the refund process for orders placed through third-party sellers or marketplaces.
3. Future Direct Sales
If BioFianne LLC begins selling products directly through this website in the future, this Refund Policy may be updated to include:
- return eligibility conditions
- refund timeframes
- return shipping requirements
- product condition requirements
Any updates will be posted on this page.
4. Damaged or Incorrect Products
If you purchased a BioFianne product from an authorized retailer and received a damaged, defective, or incorrect item, please contact the seller or platform where the order was placed.
They will assist you with:
- replacement
- return authorization
- refund processing
5. Non-Returnable Items
For health and safety reasons, many dietary supplements and health products may not be eligible for return once opened, depending on the retailer’s policies.
Please review the specific return policy of the store or platform where you made your purchase.
6. Policy Updates
BioFianne LLC reserves the right to modify or update this Refund Policy at any time. Changes will be posted on this page with a revised Last Updated date.
7. Contact Information
If you have questions about this policy or need assistance, please contact us:
BioFianne LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@biofianne.com